Call Centre

Office Phone System

Telefonix: Personal Service

Telefonix pay the utmost attention to going the extra mile to help you understand technology and to make your technology acquisition a transparent, comfortable one, backed up by as much information as you need and as many demonstrations as you should ever want. That's why we're here - to help you.

Telefonix credentials include Avaya SME Expert, Avaya Partner in Customer Excellence and Microsoft Small Business Specialist. Besides our experience of the IP Office system with over 2500 installs under our belt, Telefonix Voice & Data also has a unique set of IP Office phone system packages unique to the UK.

Next Steps:

Talk To Us We know everything there is to know about IP Office. If you have an unusual requirement, talk to us!

Demo Spend some time with us going over your project in detail, make sure it does exactly what you need.


50 User Call Centre £18,000

IP Office Phone System Reviews

The small business call centre for 50 users is a high technology IP-based call centre, built around the commended Avaya IP Office platform. The small business call centre includes 20 Avaya CCR licenses and 2 supervisor licenses. Avaya CCR (Customer Call Recorder) gives you everything you need to effectively and efficiently manage a single-site call centre or contact centre environment.

Avaya customer call recorder is under continuous development and its focus is on ease of use and deployment simplicity to ensure improved ongoing productivity and lower support costs; it includes a large set of reports and an inbuilt wallboard to monitor agent performance.

8 port IP Office Voicemail Pro is also included (the premium Avaya voicemail package) which of course also comes with an inbuilt auto attendant. On top of that, your new call centre also comes with free ISDN30e installation and a free 16 channel ISDN30 card. Free tamper proof call recording is also included, as is free 128 line conferencing.

Whenever you need the call centre messages changed, a different choice added using the auto attendant (press 1 for sales etc) or even an add/move or change for a new or left member of staff, all it requires is a phone call or email to Telefonix, and we'll sort it, free of charge, part of the service.

We do you this entire 50 user small business call centre on a 30 day no-obligation Try & Buy" trial period - the only phone systems company to take be prepared to take this risk (we have a 100% satisfaction rate with our trial offer!). Lastly, put a smile on the face of your accountants, FD or MD with a further cost reduction if you're trading in one of various other telephone systems!


What's In Your 50 User Call Centre?


Avaya IP500V2 Control Unit


The newest IP PBX control unit in Avaya's portfolio, the IP Office IP500V2 chassisThe newest IP PBX control unit in Avaya's portfolio, the IP Office IP500V2 chassis


Avaya IP Office CCR


Avaya's CCR call centre softwarePremium Avaya IP Office call centre software with wallboard functionality and reporting


50 Avaya Handsets


IP Office phones: designed for IP Office from the outset, with fabulous line clarityIP Office phones: designed for IP Office from the outset, with fabulous line clarity


16 Channel ISDN30 Card


IP Office ISDN30 PRI card, to provide connectivity for your business lines IP Office ISDN30 PRI card, to provide connectivity for your business lines


30 Day Trial No Obligation


Only from Telefonix Voice & Data: try out IP Office for 30 days first before committing to buyOnly from Telefonix Voice & Data: try out IP Office for 30 days first before committing to buy


8 Port IP Office Voicemail Pro


IP Office Voicemail Pro the premium business voicemail package for IP Office IP Office Voicemail Pro, the premium business voicemail package for Avaya IP Office


Call Centre Wallboard


Avaya wallboard functionality, included for free in Avaya IP Office Customer Call Reporter


Free Install, Support & Training


First year support and training free - no need to pay extra for adds, moves or changes Free install, support and training - no need to pay extra for adds, moves or changes


Avaya Voicemail to Email


Be the first to react when an urgent business voicemail is left on your phoneBe the first to react when an urgent business voicemail is left on your phone


Extra Up To 25% Trade-in Offer


Extra reductions if you fit one of the trade-in offers from Telefonix Voice & DataExtra reductions if you fit one of the trade-in offers from Telefonix Voice & Data


50 Avaya IP Licenses


50 Transferable Avaya IP Office IP licenses - allowing you to operate any IP handset with your IP Office system 50 transferable IP licenses - allowing you to operate any IP handset


Avaya Auto Attendant


Direct calls to the right groups of people: press 1 for sales, 2 for marketingDirect calls to the right groups of people: press 1 for sales, 2 for marketing


Tamper-proof Call Recording


inbuilt tamper proof call recording Inbuilt tamper-proof call recording, any user can record at the touch of a button

Conference Bridging


Eliminate outside conference line charges with the inbuilt 128 party conference bridge

Netgear Smart PoE Switch


1 48 port Smart PoE switch to send power and data through ethernet

Mobile Twinning All Users


Give your salesmen the telephony mobility tool to be as connected as anyone in the officeGive your salesmen the telephony mobility tool to be as connected as anyone in the office


50 User Call Centre Price: £18,000

Price excludes VAT and is subject to a satisfactory site survey

£500 PCM
Over 3 yrs

Through specialised telecoms financing companies we work with

Avaya 0% financing

A three year 0% loan from Avaya with purchase option. Finance options.

Telefonix Financing

Come and talk to us about your financing requirement


IP Office Reviews

A selection of IP Office reviews. View more IP Office reviews

2011 Frost & Sullivan Award

... With over 200 thousand platforms installed and over 6 million users worldwide IP Office from Avaya successfully presents SMBs with easy IP and unified communications migration path

What to Buy for Business 2009

Avaya IP Office Crowned "Best Buy" in What to Buy for Business 2009 Telephone System Awards. SMB solution awarded gold star on basis of quality, feature abundance, ease of use, and value for money.

PCMag

... very impressed by the rich array of features in the Avaya IP Office solution. In terms of complexity and price, the Avaya system is also a good fit for growing companies that want one of the most advanced systems out there.


IP Office Customers

A selection of our IP Office customers. View more telefonix testimonials.

Blaze Neon

"We've been delighted with the technology recommendations that Telefonix have made to us. In particular, investment in Telefonix’ recommendation of the Avaya IP Office system continues to bear dividends, serving our factories, offices and mobile sales team to an equally high standard."

Skypower

"Investing in Avaya IP Office when our company was in need has proven to be a very smart business decision, coupled with the backup and support of Telefonix who are as creative in telephony as we are in ballooning."

Travel Republic

"We were at our wits end with our phone and contact centre supplier experience and were concerned about the levels of customer service being offered to our customers. Luckily we found Telefonix, a converged voice and data solutions provider who matched us in hard work, creativity and knowledge."


Next Steps:

We fully appreciate that nowadays, people are busy and want to be able to do research in their own time and place, so there are a various ways to proceed:

Browse the Telefonix IP Office Minisite

The Telefonix Voice & Data website has all the information you'll ever need about all the features of the IP Office Phone System. Browse and bookmark the IP Office Features minisite at your own pace.

Call In An IP Office Demo At Your Place

It might be tricky for you to get all the relevant people down to our place for a demo at the same time. Which is perfectly understandable.

We have the full system in a car, ready to show off. Just call us on 01252 333888 to let us know when we're needed. No obligation, no salesmen, instead a solutions consultant - the first step in helping you make sense of the telecoms jungle.

Come For A Demo At Our Place

If you're looking for a larger, more complex integrated install using various softwares and addons, you'll almost certainly have integration and operational questions that you'll want to put to our technical people.

A demo or meeting at our place is the best way to move forward and have your questions answered - call us on 01252 333888 to let us know when you can come down.


IP Office Phone System Downloads

About Telefonix


Telefonix Voice & Data
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New Office Address: Telefonix Voice & Data, Unit 1 Bourne Mill Business Park, Guildford Road, Farnham, Surrey, GU99PS, England map Tel: 01252 333 888, Fax 01276 401120, Company Reg: 04351046, VAT Registration GB 77195978. Telefonix Voice & Data is the trading name of Systems Supported, Reg. Office Telefonix Voice & Data, Unit 1 Bourne Mill Business Park, Guildford Road, Farnham, Surrey, GU99PS, England, a limited liability company incorporated under the laws of England. Refunds Policy | Cookie Policy

Relevant Tags: avaya call centre, avaya contact centre, ip office call centre, ip office contact centre