Telefonix pay the utmost attention to going the extra mile to help you understand technology and to make your technology acquisition a transparent, comfortable one, backed up by as much information as you need and as many demonstrations as you should ever want. That's why we're here - to help you.
Telefonix credentials include Avaya SME Expert, Avaya Partner in Customer Excellence and Microsoft Small Business Specialist. Besides our experience of the IP Office system with over 2500 installs under our belt, Telefonix Voice & Data also has a unique set of IP Office phone system packages unique to the UK.
With SIP, any other brand's SIP handsets can in theory be connected to IP Office. The SIP standard is constantly evolving with new features and methods introduced.
While being standard compliant, not all devices implement all options of the standard, making it hard to almost impossible to predict to what extent any particular device will work.
Avaya also do a SIP softphone which is an application that runs on your laptop or desktop but which retains all telephony functions.
So you can use this to make and receive calls if working at home, at a branch location or if in a hotel.
If you are considering this as a migration path into IP Office your best bet is to come and meet with our presales staff who can test your handset to see what the eventual functionality will be. While great care has been taken to be compliant with SIP standards, no guarantee can be given that all devices claiming support of SIP will work flawlessly.
IP Office 5.0 and higher supports the use of SIP extension devices with the IP Office system. These can be SIP phones, SIP software clients or traditional analog devices attached to the SIP Analog Telephony Adapter (ATA). Within the IP Office configuration, SIP extensions are licensed using the 3rd Party IP End-points license which is also used for non-Avaya H323 IP extensions. The number of SIP extensions supported is subject to available licenses and to the normal extension limits of the IP Office control unit being used.
SIP extensions function like any other IP Office extension: This means they
SIP endpoints support a number of extended features according to the "SIP service samples-draft", also referred to as "Sipping-19". This includes:
Some telephones support several call appearances making it easy to switch between calls. Please not that this does not include "bridged appearances" or " (outside)-line appearances). A large number of additional features are supported on IP Office using Feature activation keys. These features include but not limited to:
SIP endpoints also support Computer Telephony Integration "CTI" and therefore applications like One-X portal for Small business: the following features are supported with One-X portal and via the TAPI interface:
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Relevant Tags: IP Office SIP, Avaya IP Office SIP, IPO SIP, IP500 SIP, IP500V2 SIP, SIP for IP Office, SIP for IP Office IP500,SIP for Avaya IP Office IP500, Avaya IP Office SIP