Redbox Call Recording

Office Phone System

Telefonix: Personal Service

Telefonix pay the utmost attention to going the extra mile to help you understand technology and to make your technology acquisition a transparent, comfortable one, backed up by as much information as you need and as many demonstrations as you should ever want. That's why we're here - to help you.

Telefonix credentials include Avaya SME Expert, Avaya Partner in Customer Excellence and Microsoft Small Business Specialist. Besides our experience of the IP Office system with over 2500 installs under our belt, Telefonix Voice & Data also has a unique set of IP Office phone system packages unique to the UK.

Next Steps:

Talk To Us We know everything there is to know about IP Office. If you have an unusual requirement, talk to us!

Demo Spend some time with us going over your project in detail, make sure it does exactly what you need.


Redbox Call Recording

The Redbox Call Recording Quantify Recording Suite is ideal for those organisations requiring secure, accurate and clear recordings, whether it is for mission critical evidence, compliance, fraud prevention or for the management of quality monitoring and performance.

The Red Box Recorder is a single software solution which records, stores, archives and delivers replay for up to 480 channels from mixed devices. It delivers voice, screen recording, call logging, audio analytics, quality and performance management.


Redbox Features

redbox call recording - Easy audio and data recording from TDM, VoIP and custom data feeds

  • Easy audio and data recording from TDM, VoIP and custom data feeds
  • Secure, resilient portable records of all audio and associated data to an embedded recording engine
  • Enables up to 50 concurrent users to access and replay calls from a secure web based interface
  • Full audit trail with alarms and remote monitoring capability
  • Intuitive web based search and replay application
  • Call logging application to record data and produce reports analysis
  • Quality management with customised forms for coaching, evaluation and live monitor of audio and screens
  • Audio analytics based on phonetic criterion with near time and historical search capabilities
  • Supports local storage, network storage and archiving

Redbox Benefits

redbox call recording - Delivers a low cost of ownership when compared with competitive solutions

  • Delivers a low cost of ownership when compared with competitive solutions
  • Total recording of all communications in a single, easily managed system with no ongoing administration or support needs
  • Optional software only for pure IP solutions versus complete turnkey systems with selected servers
  • Can be installed on customers own hardware within minutes providing a powerful converged TDM and VoIP recording solution
  • Power, heat and other environmental reductions derived from single server solution

IP Office Phone System Downloads

About Telefonix


Telefonix Voice & Data
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New Office Address: Telefonix Voice & Data, Unit 1 Bourne Mill Business Park, Guildford Road, Farnham, Surrey, GU99PS, England map Tel: 01252 333 888, Fax 01276 401120, Company Reg: 04351046, VAT Registration GB 77195978. Telefonix Voice & Data is the trading name of Systems Supported, Reg. Office Telefonix Voice & Data, Unit 1 Bourne Mill Business Park, Guildford Road, Farnham, Surrey, GU99PS, England, a limited liability company incorporated under the laws of England. Refunds Policy | Cookie Policy

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