IP Phones for IP Office

Office Phone System

Telefonix: Personal Service

Telefonix pay the utmost attention to going the extra mile to help you understand technology and to make your technology acquisition a transparent, comfortable one, backed up by as much information as you need and as many demonstrations as you should ever want. That's why we're here - to help you.

Telefonix credentials include Avaya SME Expert, Avaya Partner in Customer Excellence and Microsoft Small Business Specialist. Besides our experience of the IP Office system with over 2500 installs under our belt, Telefonix Voice & Data also has a unique set of IP Office phone system packages unique to the UK.


IP Phones for IP Office

The IP Office 9641G IP Phone is the phone the industry is talking about

IP phones, known as VoIP phones in consumer parlance, use the Internet as the transmission medium for telephone calls by sending voice data in packets using IP rather than by traditional circuit transmissions of the PSTN. The benefit to the user is much lower charges and integration with computer telephony - the way of the future. On the flipside VoIP/IP telephony has a reputation for poor voice quality, but this is only the case if the internet connection that the system is using is a poor one. We recommend that IP telephony should be coupled with Telefonix business connectivity options to ensure quality of service.

Avaya has 4 ranges of IP phones that will work with IP Office, 2 of which are the preferred models, Avaya's own designated IP Office handsets, and 2 of which come across from the recently acquired Nortel BCM platform.

Why Use IP Handsets?

IP telephony is, without doubt, the way of the future for phone systems. There is far less work involved in setting them up and their ongoing costs are lower. IP phones have the following advantages:

  • IP phones store user settings on the handset itself. So it's much easier to have a hotdesk system with IP phones, just unplug the phone and put it somewhere else.
  • IP phone system have the ability to plug the computer into the back, so you only need one network point per person. This means lower cabling costs and less infrastructure hassle.
  • IP phone systems don't need expansion units on the phone server unlike digital, which means that rack space requirements are much less.
  • With a VLAN, sound quality is guaranteed with IP handsets.
  • IP handsets have much smaller power requirements

Compare IP handsets to digital handsets.

9600 Range

The Avaya 9600 IP Phone line of powerful deskphones offers brilliant audio quality, low power requirements, customizability and performance. The IP Office 9600 phones feature context-sensitive graphical interfaces and large color touchscreens, which deliver increased call control while simplifying the traditional telephone experience. The Avaya 9600 series consists of many models, from the bluetooth ready 9611G IP Deskphone, a cost-effective functional phone for small to large enterprises, to the executive IP Office 9641G IP Phone to the top of the line multifunctional 9650C IP Deskphone designed for receptionists and contact centre agents.

1600 Range

The Avaya 1600 Series IP Telephones (also known as Avaya one-X Deskphone Value Edition) is a series of cost-effective IP Telephones that deliver familiar features at an attractive price point for customers with basic communications needs. The series includes a portfolio of phones designed to meet a range of end-user needs including the call centre. The series consists of five models, the 16CC, 1603, 1603SW, 1608 and 1616, the latter of which also supports a 32 button expansion module.

1100 Range

The 1100 phone line range is a BCM SIP-ready intermediate-level desktop IP Phone handset range ported over to IP Office with IP Office 7, suited for office phone systems. The 1120E supports presentation of data and Web-centric applications on its high-resolution graphical display & has flexible navigation with the use of standard USB mice and keyboards via the phone’s integrated USB port, whilst the 1140E is a multi-line professional-level call activity phone which delivers leading-edge communication features and capabilities and aimed at knowledge professionals and managers

1200 Range

The BCM 1200 range is a budget line of BCM Ip handsets ported over to IP Office with IP Office 7. The SIP-ready BCM 1220 IP Phone is a single-line, standard-level desktop IP Phone, which encompasses the sleek, cutting-edge ergonomic design of the Nortel IP 1200 Series Telephones, whilst the 1230 is a multi-line, premium intermediate-level desktop IP phonewhich offers a competitive feature set with contemporary styling, best suited for power users with advanced communication needs such as managers, knowledge workers and administrative assistants.


Avaya 9608

The IP Office 9608 deskphone is a cost-effective functional basic phone for SMBs. It includes access to 8 lines and graphical labelsThe IP Office 9608 deskphone is a basic lobby area phone. It includes access to 8 lines and graphical labels.


IP Office 9611G

The IP Office 9611G includes integrated gigabit and a USB interface. It has a 3.5 inch graphical color display with a white backlightThe IP Office 9611G includes integrated gigabit and a USB interface. It has a 3.5 inch graphical color display with a white backlight.


IP Office 9621G

The Avaya IP Office 9621G IP Deskphone delivers gigabit capability and touchscreen functionality on a 4.3 inch color touchscreenThe Avaya IP Office 9621G IP Deskphone delivers gigabit capability and touchscreen functionality on a 4.3 inch color touchscreen.


IP Office 9641G

The Avaya 9641G phone has a 4.7 inch color touchscreen, wideband speaker, USB interface, and gigabit to the desktopThe IP Office 9641G phone has a stunning 4.7 inch color touchscreen, wideband speaker, USB interface, and gigabit to the desktop.


IP Office 9620L

The IP Office 9620L offers robust features such as status lights and buttons, with improved audio quality and low power consumptionThe IP Office 9620L offers robust features such as status lights and buttons, with improved audio quality and low power consumption.


IP Office 9630G

The 9630G is designed for professionals and managers, offering advanced IP-telephony features, including mobility applicationsThe 9630G is designed for professionals and managers, offering advanced IP-telephony features, including mobility applications.


IP Office 9640G

The 9640G is designed for sales staff who rely on their phones, offering advanced IP-telephony features as well as mobility applicationsThe 9640G is designed for sales staff who rely on their phones, offering advanced IP-telephony features as well as mobility applications.


IP Office 9650C

The Avaya 9650C has sales and mobile features, as well as advanced capabilities such as built-in button functions for one-touch access and feature keysThe Avaya 9650C has sales and mobile features, as well as advanced capabilities such as built-in button functions.


Avaya 1603 phone

The IP Office 1603 is the entry-level handset of the 1600 range, and supports three line appearances / feature keysThe IP Office 1603 is the entry-level handset of the 1600 range, and supports three line appearances / feature keys.


Avaya 1603SW

The IP Office 1603SW is exactly the same as the entry-level 1603 but has an extra 10/100 Ethernet port for a co-located laptop or PCThe IP Office 1603SW is exactly the same as the entry-level 1603 but has an extra 10/100 Ethernet port for a co-located laptop or PC.


Avaya 1608 phone

The IP Office 1608 is the mid-level handset of the 1600 range, designed for regular users such as managers and executivesThe IP Office 1608 is the mid-level handset of the 1600 range, designed for regular users such as managers and executives.


Avaya 1616 phone

The IP Office 1616 is a full fledged handset brimming with functionality, ideal for directors and receptionistsThe IP Office 1616 is a full fledged handset brimming with functionality, ideal for directors and receptionists.


Avaya 16CC phone

The IP Office 16CC is a specialist hands free only handset used with headphones designed specifically for call centre operationsThe IP Office 16CC is a specialist hands free only handset used with headphones designed specifically for call centre operations.


Expansion module

32 button bm32 expansion module for the IP Office 1416 Digital Deskphone can be custom-programmed for user needsThe 32 button bm32 expansion module for the IP Office 1416 Digital Deskphone can be custom-programmed for user needs.


IP Office Phone System Downloads

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