Telefonix pay the utmost attention to going the extra mile to help you understand technology and to make your technology acquisition a transparent, comfortable one, backed up by as much information as you need and as many demonstrations as you should ever want. That's why we're here - to help you.
Telefonix credentials include Avaya SME Expert, Avaya Partner in Customer Excellence and Microsoft Small Business Specialist. Besides our experience of the IP Office system with over 2500 installs under our belt, Telefonix Voice & Data also has a unique set of IP Office phone system packages unique to the UK.
IP phones, known as VoIP phones in consumer parlance, use the Internet as the transmission medium for telephone calls by sending voice data in packets using IP rather than by traditional circuit transmissions of the PSTN. The benefit to the user is much lower charges and integration with computer telephony - the way of the future. On the flipside VoIP/IP telephony has a reputation for poor voice quality, but this is only the case if the internet connection that the system is using is a poor one. We recommend that IP telephony should be coupled with Telefonix business connectivity options to ensure quality of service.
Avaya has 4 ranges of IP phones that will work with IP Office, 2 of which are the preferred models, Avaya's own designated IP Office handsets, and 2 of which come across from the recently acquired Nortel BCM platform.
IP telephony is, without doubt, the way of the future for phone systems. There is far less work involved in setting them up and their ongoing costs are lower. IP phones have the following advantages:
The Avaya 9600 IP Phone line of powerful deskphones offers brilliant audio quality, low power requirements, customizability and performance. The IP Office 9600 phones feature context-sensitive graphical interfaces and large color touchscreens, which deliver increased call control while simplifying the traditional telephone experience. The Avaya 9600 series consists of many models, from the bluetooth ready 9611G IP Deskphone, a cost-effective functional phone for small to large enterprises, to the executive IP Office 9641G IP Phone to the top of the line multifunctional 9650C IP Deskphone designed for receptionists and contact centre agents.
The Avaya 1600 Series IP Telephones (also known as Avaya one-X Deskphone Value Edition) is a series of cost-effective IP Telephones that deliver familiar features at an attractive price point for customers with basic communications needs. The series includes a portfolio of phones designed to meet a range of end-user needs including the call centre. The series consists of five models, the 16CC, 1603, 1603SW, 1608 and 1616, the latter of which also supports a 32 button expansion module.
The 1100 phone line range is a BCM SIP-ready intermediate-level desktop IP Phone handset range ported over to IP Office with IP Office 7, suited for office phone systems. The 1120E supports presentation of data and Web-centric applications on its high-resolution graphical display & has flexible navigation with the use of standard USB mice and keyboards via the phone’s integrated USB port, whilst the 1140E is a multi-line professional-level call activity phone which delivers leading-edge communication features and capabilities and aimed at knowledge professionals and managers
The BCM 1200 range is a budget line of BCM Ip handsets ported over to IP Office with IP Office 7. The SIP-ready BCM 1220 IP Phone is a single-line, standard-level desktop IP Phone, which encompasses the sleek, cutting-edge ergonomic design of the Nortel IP 1200 Series Telephones, whilst the 1230 is a multi-line, premium intermediate-level desktop IP phonewhich offers a competitive feature set with contemporary styling, best suited for power users with advanced communication needs such as managers, knowledge workers and administrative assistants.
The IP Office 9608 deskphone is a basic lobby area phone. It includes access to 8 lines and graphical labels.
The IP Office 9611G includes integrated gigabit and a USB interface. It has a 3.5 inch graphical color display with a white backlight.
The Avaya IP Office 9621G IP Deskphone delivers gigabit capability and touchscreen functionality on a 4.3 inch color touchscreen.
The IP Office 9641G phone has a stunning 4.7 inch color touchscreen, wideband speaker, USB interface, and gigabit to the desktop.
The IP Office 9620L offers robust features such as status lights and buttons, with improved audio quality and low power consumption.
The 9630G is designed for professionals and managers, offering advanced IP-telephony features, including mobility applications.
The 9640G is designed for sales staff who rely on their phones, offering advanced IP-telephony features as well as mobility applications.
The Avaya 9650C has sales and mobile features, as well as advanced capabilities such as built-in button functions.
The IP Office 1603 is the entry-level handset of the 1600 range, and supports three line appearances / feature keys.
The IP Office 1603SW is exactly the same as the entry-level 1603 but has an extra 10/100 Ethernet port for a co-located laptop or PC.
The IP Office 1608 is the mid-level handset of the 1600 range, designed for regular users such as managers and executives.
The IP Office 1616 is a full fledged handset brimming with functionality, ideal for directors and receptionists.
The IP Office 16CC is a specialist hands free only handset used with headphones designed specifically for call centre operations.
The 32 button bm32 expansion module for the IP Office 1416 Digital Deskphone can be custom-programmed for user needs.
Relevant Tags: IP Office IP Phones, Avaya IP Office IP Phones, IPO IP Phones, IP500 IP Phones, IP500V2 IP Phones, IP Phones for IP Office, IP Phones for IP Office IP500, IP Phones for Avaya IP Office IP500