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IP Office SoftConsole is a PC-based Windows Operator Console for IP Office working with a desktop telephone. Commands and actions are available through menus. Some features can only be used under certain conditions - these features are grayed out until conditions change that allow the feature to be used.
Call details include:
IP Office SoftConsole has been designed to improve operator service by providing the operator with call information and available call actions to simplify call handling and give the appropriate response to the caller. With this easy-to-use software tool the operator can maintain visibility of the number and type of calls waiting and so ensure that clients are greeted in a professional manner. IP Office SoftConsole has many configurable options available to the operator to personalize the look and feel. The Operator can tailor the usability specifically to each of their personal preferences.
IP Office SoftConsole has a number of different panels that it uses to display information. Each of these panels are well-developed panes of information that include all the information that a busy receptionist would need to do their job properly. For further details, please contact us directly for a demonstration at out Customer Experience Centre. The panels include:
IP Office SoftConsole has many configurable options available to the operator to customise the look and feel to their job requirements. The operator can tailor the usability specifically to each their personal preferences. The following configuration options are available:
Relevant Tags: IP Office Info, SoftConsole, IP Office SoftConsole, Avaya IP Office SoftConsole, IPO SoftConsole, IP500 SoftConsole, IP500V2 SoftConsole, SoftConsole for IP Office, SoftConsole for IP Office IP500, SoftConsole for Avaya IP Office IP500V2