Telefonix pay the utmost attention to going the extra mile to help you understand technology and to make your technology acquisition a transparent, comfortable one, backed up by as much information as you need and as many demonstrations as you should ever want. That's why we're here - to help you.
Telefonix credentials include Avaya SME Expert, Avaya Partner in Customer Excellence and Microsoft Small Business Specialist. Besides our experience of the IP Office system with over 2500 installs under our belt, Telefonix Voice & Data also has a unique set of IP Office phone system packages unique to the UK.
Talk To Us We know everything there is to know about IP Office. If you have an unusual requirement, talk to us!
Demo Spend some time with us going over your project in detail, make sure it does exactly what you need.
The IP Office service desk acquire calls is a handy feature to assist a colleague who indicates they want you to take the call. This function can even be setup as a special short code or programmed against a button on an Avaya digital or IP phone with programmable buttons. Use of the IP Office Service Desk Monitor Calls feature is subject to IP Office intrusion control settings, the user acquiring the call must be set to be able to intrude and the user whose call is being acquired must be set to can be intruded. IP Office service desk monitor calls works in two ways, invoked with or without a number:
Without a value in the number field
With a number, where the number is the telephone number of an IP Office user who currently has the call to be acquired.
Relevant Tags: IP Office Info, Service Desk Acquire Calls, IP Office Service Desk Acquire Calls, Avaya IP Office Service Desk Acquire Calls, IPO Service Desk Acquire Calls, IP500 Service Desk Acquire Calls, IP500V2 Service Desk Acquire Calls, Service Desk Acquire Calls for IP Office, Service Desk Acquire Calls for IP Office IP500, Service Desk Acquire Calls for Avaya IP Office IP500V2