IP Office Salesforce Integration

01252 333888


Telefonix: Personal Service

Telefonix pay the utmost attention to going the extra mile to help you understand technology and to make your technology acquisition a transparent, comfortable one, backed up by as much information as you need and as many demonstrations as you should ever want. That's why we're here - to help you.

Telefonix credentials include Avaya SME Expert, Avaya Partner in Customer Excellence and Microsoft Small Business Specialist. Besides our experience of the IP Office system with over 2500 installs under our belt, Telefonix Voice & Data also has a unique set of IP Office phone system packages unique to the UK.

Next Steps:

Talk To Us We know everything there is to know about IP Office. If you have an unusual requirement, talk to us!

Demo Spend some time with us going over your project in detail, make sure it does exactly what you need.

NEW Phone System Offers

All-inclusive 5-500 User Phone systems from Telefonix, based on the award-winning Avaya IP Office platform.

500 User Phone System Full 500 user IP phone system, benefiting from the economy of scale that IP Office gives
200 User Phone System Full 200 user phone system based on the award-winning IP Office Server Edition
50 User Phone System Full 50 user phone system, for small and medium businesses moving up to ip telephony

20 User Phone System Full 20 user phone system, priced and designed around a single office.

10 User Phone System Full 10 user phone system, priced and designed around a small office.

6 User Phone System Full 6 user phone system, priced and designed around a small office.


IP Office Salesforce Integration

IP Office R8.0 enables integration with Salesforce.com for business users. This integration enables Salesforce.com customers that are using IP office for their telephony applications to control calls from within the Salesforce.com portal itself. This integration is enabled by the "Avaya IP Office Plug-in for Salesforce.com" which is a Windows application that runs in the system tray, and provides the following call-control features from the Salesforce.com phone available within the Salesforce.com portal:

  • Make an outbound call
  • Receive an incoming call
  • Hold/Unhold call
  • Consultative or Blind transfer

The IP Office plug-in for Salesforce.com requires Office Worker, Teleworker, or Power User licenses on the IP Office system. Access to the plug-in is through one-X Portal for IP Office. The one-X Portal user selects the configuration tab, then 'desktop integration' and downloads the installable plug-in from there.

IP Office Salesforce Integration


IP Office Phone System Features



IP Office Phone System Downloads

About Telefonix


Telefonix Voice & Data
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New Office Address: Telefonix Voice & Data, Unit 1 Bourne Mill Business Park, Guildford Road, Farnham, Surrey, GU99PS, England map Tel: 01252 333 888, Fax 01276 401120, Company Reg: 04351046, VAT Registration GB 77195978. Telefonix Voice & Data is the trading name of Systems Supported, Reg. Office Telefonix Voice & Data, Unit 1 Bourne Mill Business Park, Guildford Road, Farnham, Surrey, GU99PS, England, a limited liability company incorporated under the laws of England.

Relevant Tags: IP Office Info, Salesforce Integration, IP Office Salesforce Integration, Avaya IP Office Salesforce Integration, IPO Salesforce Integration, IP500 Salesforce Integration, IP500V2 Salesforce Integration, Salesforce Integration for IP Office, Salesforce Integration for IP Office IP500, Salesforce Integration for Avaya IP Office IP500V2