Telefonix pay the utmost attention to going the extra mile to help you understand technology and to make your technology acquisition a transparent, comfortable one, backed up by as much information as you need and as many demonstrations as you should ever want. That's why we're here - to help you.
Telefonix credentials include Avaya SME Expert, Avaya Partner in Customer Excellence and Microsoft Small Business Specialist. Besides our experience of the IP Office system with over 2500 installs under our belt, Telefonix Voice & Data also has a unique set of IP Office phone system packages unique to the UK.
Talk To Us We know everything there is to know about IP Office. If you have an unusual requirement, talk to us!
Demo Spend some time with us going over your project in detail, make sure it does exactly what you need.
The IP Office phone system queue feature allows calls to a hunt group to be held in a queue when all extensions in the group extension list are busy. When an extension becomes free the queued call is then presented. The definition of queued calls now includes ringing calls and calls waiting to be presented for ringing. The queue limit can be set to control the maximum number of calls to wait against a hunt group.
While queuing, if IP Office Voicemail is operational, the caller will be played the announcements for this hunt group. Queuing a transferred call to a busy extension - when transferring a call, if the destination extension is busy and the caller wants to hold for that person, the call can be queued against the extension until the extension is free. The transferee is no longer involved in the call.
Relevant Tags: IP Office Info, Phone System Queue, IP Office Phone System Queue, Avaya IP Office Phone System Queue, IPO Phone System Queue, IP500 Phone System Queue, IP500V2 Phone System Queue, Phone System Queue for IP Office, Phone System Queue for IP Office IP500, Phone System Queue for Avaya IP Office IP500V2