IP Office Phone System Queue

Office Phone System

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Telefonix credentials include Avaya SME Expert, Avaya Partner in Customer Excellence and Microsoft Small Business Specialist. Besides our experience of the IP Office system with over 2500 installs under our belt, Telefonix Voice & Data also has a unique set of IP Office phone system packages unique to the UK.

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IP Office Phone System Queue

The IP Office phone system queue feature allows calls to a hunt group to be held in a queue when all extensions in the group extension list are busy. When an extension becomes free the queued call is then presented. The definition of queued calls now includes ringing calls and calls waiting to be presented for ringing. The queue limit can be set to control the maximum number of calls to wait against a hunt group.

While queuing, if IP Office Voicemail is operational, the caller will be played the announcements for this hunt group. Queuing a transferred call to a busy extension - when transferring a call, if the destination extension is busy and the caller wants to hold for that person, the call can be queued against the extension until the extension is free. The transferee is no longer involved in the call.


IP Office Phone System Features



IP Office Phone System Downloads

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New Office Address: Telefonix Voice & Data, Unit 1 Bourne Mill Business Park, Guildford Road, Farnham, Surrey, GU99PS, England map Tel: 01252 333 888, Fax 01276 401120, Company Reg: 04351046, VAT Registration GB 77195978. Telefonix Voice & Data is the trading name of Systems Supported, Reg. Office Telefonix Voice & Data, Unit 1 Bourne Mill Business Park, Guildford Road, Farnham, Surrey, GU99PS, England, a limited liability company incorporated under the laws of England. Refunds Policy | Cookie Policy

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