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Telefonix credentials include Avaya SME Expert, Avaya Partner in Customer Excellence and Microsoft Small Business Specialist. Besides our experience of the IP Office system with over 2500 installs under our belt, Telefonix Voice & Data also has a unique set of IP Office phone system packages unique to the UK.
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IP Office Phone Manager is a fabulous desktop communications application available in three versions: IP Office Phone Manager Lite, IP Office Phone Manager Pro, and IP Office Phone Manager Pro PC Softphone (VoIP mode). The IP Office Phone Manager application offers control of a user's telephone from their PC. IP Office Phone Manager Lite and IP Office Phone Manager Pro are for the user who prefers to access telephony features (making/receiving call, setting up conference calls, speed dials, etc.) through the PC.
IP Office Phone Manager simplifies communications via point-and-click access to commonly used features. The IP Office Phone Manager application includes many productivity enhancing capabilities such as a Busy Lamp Field (BLF) and Speed Dials. This allows users to customize the application to reflect the status of their departments, immediate colleagues, or the whole company. User friendly icons allows frequently called internal and external (work, mobile/cell, home) numbers to be dialed via a single-click. The Busy Lamp Field feature allows you to see at a glance who is available to take a call, who is already on a call, who has forwarded their phone, and who has placed their phone on Do Not Disturb. The IP Office Phone Manager application also provides the user with a call history log of calls made, received, and missed. It keeps a record of call duration, including any time the caller was placed on hold, for accurate billing and reconciliation.
IP Office Phone Manager Pro Telecommuter mode provides the user with the benefits of call control through the Phone Manager Pro application while providing the talk path through an external number (i.e., home number, mobile number). IP Office Phone Manager Pro PC Softphone is for anyone who has a laptop and high-speed internet access while traveling or working away from their desk or office. The Phone Manager Pro PC Softphone adds PC-based telephony via a sound card or USB headset/handset to the product. IP Office Phone Manager PC Softphone supports mobile, traveling workers by enabling lower long-distance costs, and makes staying in touch with co-workers and customers easier while traveling.
Phone Manager Lite allows employees to take control of their phone and calls from their networked PC. It can be used with an analog telephone, a digital phone or IP phone for the speech path. Phone Manager Lite features include:
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