Telefonix pay the utmost attention to going the extra mile to help you understand technology and to make your technology acquisition a transparent, comfortable one, backed up by as much information as you need and as many demonstrations as you should ever want. That's why we're here - to help you.
Telefonix credentials include Avaya SME Expert, Avaya Partner in Customer Excellence and Microsoft Small Business Specialist. Besides our experience of the IP Office system with over 2500 installs under our belt, Telefonix Voice & Data also has a unique set of IP Office phone system packages unique to the UK.
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After hearing impressive sounding messages on-hold at larger companies, many small shop, small medical practice or home-based business owners may have considered playing promotional messages on-hold for their callers only to be frustrated in their efforts to get them implemented with the single-line or multi-line telephones they currently use. They can take heart. IP Office has smiled on them! IP Office Information on hold is an alternative to music on hold. Information on hold allows you to inpart information to the customer who is on hold which might be part of a sales or marketing pitch. This is especially useful for call and customer service centres, but also has uses for many other organisations & small companies.
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