Telefonix pay the utmost attention to going the extra mile to help you understand technology and to make your technology acquisition a transparent, comfortable one, backed up by as much information as you need and as many demonstrations as you should ever want. That's why we're here - to help you.
Telefonix credentials include Avaya SME Expert, Avaya Partner in Customer Excellence and Microsoft Small Business Specialist. Besides our experience of the IP Office system with over 2500 installs under our belt, Telefonix Voice & Data also has a unique set of IP Office phone system packages unique to the UK.
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The Telefonix IP Office Dialer is a standalone application on your computer which allows you to dial any telephone number inside any application merely by pressing F11. The Telefonix IP Office dialer is an application much like the dialer used in professional call centres, which can give productivity gains of as much as 50%. Great for telemarketing campaigns and customer service agents. In contrast to other CTI (computer-telephony integration) software which comes as part of a large expensive package, the Telefonix Screenpop and Telefonix Dialer are standalone products. CTI is used in professional call centres and typically comes at a £20,000 minimum price cost. The Telefonix Dialer is the first SMB-priced CTI package priced at only £995 for 10 users (+ 1 day's installation time).
The Telefonix Dialer is compatible with any CRM product, even custom-built databases. You do not even have to be using a packaged database product - this will work with a simple Microsoft Access application as well. To book a demo, call 01252 333888 today. Please note - there maybe complications with older versions of CRMS, however we would be happy to arrange a trial for you.
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