IP Office Call Tagging

Office Phone System

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Telefonix credentials include Avaya SME Expert, Avaya Partner in Customer Excellence and Microsoft Small Business Specialist. Besides our experience of the IP Office system with over 2500 installs under our belt, Telefonix Voice & Data also has a unique set of IP Office phone system packages unique to the UK.

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IP Office Call Tagging

IP Office Call Tagging displays a text message on the user's phone, Avaya IP Office one-X Portal for IP Office or IP Office Phone Manager, when a call is presented to it. Call tagging provides additional information about the call. The IP Office Call Tagging feature is used to provide additional information about the call to the targeted user before they answer it. Call Tagging may be used when transferring a call from Avaya one-X Portal for IP Office, Phone Manager or Soft Console to give caller info if the user doing the transfer is not able to announce the call. It is possible to add a tag to a call automatically using CTI and IP Office VoiceMail Pro. This is also possible based on an Incoming Call Route. On some telephones, displaying the Tag may mean that it is not possible to display the usual call source and target information.


IP Office Phone System Features



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New Office Address: Telefonix Voice & Data, Unit 1 Bourne Mill Business Park, Guildford Road, Farnham, Surrey, GU99PS, England map Tel: 01252 333 888, Fax 01276 401120, Company Reg: 04351046, VAT Registration GB 77195978. Telefonix Voice & Data is the trading name of Systems Supported, Reg. Office Telefonix Voice & Data, Unit 1 Bourne Mill Business Park, Guildford Road, Farnham, Surrey, GU99PS, England, a limited liability company incorporated under the laws of England. Refunds Policy | Cookie Policy

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