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Queuing allows calls to an IP Office hunt group to be held in a queue when all extensions in the group extension List are busy. When an extension becomes free the queued call is then presented. The definition of queued calls now includes ringing calls and calls waiting to be presented for ringing. The queue limit can be set to control the maximum number of calls to wait against a hunt group. While queuing, if Voicemail is operational, the caller will be played the announcements for this hunt group.
Relevant Tags: IP Office Info, Call Queueing, IP Office Call Queueing, Avaya IP Office Call Queueing, IPO Call Queueing, IP500 Call Queueing, IP500V2 Call Queueing, Call Queueing for IP Office, Call Queueing for IP Office IP500, Call Queueing for Avaya IP Office IP500V2