Telefonix pay the utmost attention to going the extra mile to help you understand technology and to make your technology acquisition a transparent, comfortable one, backed up by as much information as you need and as many demonstrations as you should ever want. That's why we're here - to help you.
Telefonix credentials include Avaya SME Expert, Avaya Partner in Customer Excellence and Microsoft Small Business Specialist. Besides our experience of the IP Office system with over 2500 installs under our belt, Telefonix Voice & Data also has a unique set of IP Office phone system packages unique to the UK.
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For IP Office call logging, we recommend Tim Call Logging Software. The features include unlimited user configuration, graphical reports, user definable filters and live presentation of call statistics. A full range of selection and sort criteria are available for each report, allowing the user to tailor reports to corporate or individual needs. In essence, this makes it possible to monitor all activity and have reports delivered to you every week automatically into your inbox. As a company you will then be able to ask and answer questions such as have I got enough/too many lines, how many calls are we losing etc.
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