Telefonix pay the utmost attention to going the extra mile to help you understand technology and to make your technology acquisition a transparent, comfortable one, backed up by as much information as you need and as many demonstrations as you should ever want. That's why we're here - to help you.
Telefonix credentials include Avaya SME Expert, Avaya Partner in Customer Excellence and Microsoft Small Business Specialist. Besides our experience of the IP Office system with over 2500 installs under our belt, Telefonix Voice & Data also has a unique set of IP Office phone system packages unique to the UK.
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All-inclusive 5-500 User Phone systems from Telefonix, based on the award-winning Avaya IP Office platform.
Full 500 user IP phone system, benefiting from the economy of scale that IP Office gives
Full 200 user phone system based on the award-winning IP Office Server Edition
100 user phone system, for expanding SME businesses.
Full 50 user phone system, for business moving up to ip telephony
Full 20 user phone system, priced and designed around a single office
Full 10 user phone system, priced and designed around a small office
Full 6 user phone system, priced and designed around a small office
Full Cloud phone system, ideal for SMBs at only £12.50 per user per month
Depending on the type of phone a user has, call back when free is accessed by dialing a short code while listening to internal busy tone, selecting an option from an interactive menu or pressing a programmed DSS/BLF key. Callback when free can also be activated from Phone Manager. You can also set a callback when free or a callback when next used using a short code without attempting a call. In use, it allows IP Office users to carry on with other work and let the system initiate a call for you when the extension becomes available.
When calling an extension that is busy, set the system to call you when the extension becomes free. This feature is also called "Ringback When Free". When calling an extension that just rings, set the system to call you when the extension is next used. This feature is also called "Ringback When Next Used".
Note that a user can only have one automatic callback set at any one time.
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