Avaya IP Office Teleworker provides small businesses with powerful communications tools to enable home and remote workers to be just as accessible and responsive as employees who work in the office.
Teleworker allows small businesses to expand their labour pool by enabling people to work remotely - wherever that may be - with the full array of office phone capabilities.
With just an Internet connection, home and remote workers are a seamless extension of the main office, making it easy for customers and colleagues to reach them. Calls flow through the network reducing costs (and eliminating variable phone expenses), and real estate requirements can be substantially reduced.
The Avaya IP Office teleworker is part of the IP Office Preferred or Advanced Edition
Using the PC Client interface, the Avaya IP Office teleworker user package provides:
The Avaya IP Office teleworker solution provides, using the browser interface:
The intuitive and easy-to-use browser-based interface makes call handling a snap. Click to dial, transfer, hold, conference, and more. Access hundreds of speed dial entries.
Connecting through a VPN allows remote workers’ phone expenses to be reduced or even eliminated. Streamline real estate and facilities costs by hiring full-time remote workers.
Presence features allow remote workers and their office counterparts to see each other’s status: who’s on the phone, away from their desk, busy, etc. Record, archive and replay calls for monitoring and training purposes.
Hire the right employees whether they live down the block, across the country or on the other side of the world; Teleworker seamlessly connects them to your network so they are virtually in the office.
Eliminate variable phone expenses for remote workers, and even reduce real estate leasing and facilities costs.
Hire the right people, regardless of where they live. Teleworker helps you grow your business with the most qualified people.
If VPN connectivity is lost or bandwidth compromised, employees won’t miss important calls. With Teleworker, they simply leverage their PC interface and home or wireless phones to stay connected.
Reduce or eliminate commute times. Expand business hours by hiring remote workers in different time zones.
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