IP Office Office Worker

Office Phone System

IP Office Office Worker

Employees who are always working in the main office require a unique set of communications tools to ensure they can be as productive as possible at all times. The web browser-based Office Worker solution for IP Office is a single, intuitive PC interface that puts powerful communications tools at their fingertips.

Get things done quickly and efficiently - make decisions, answer questions, convey critical and timely information - without leaving your desk. Send and receive instant messages. Manage audio conferences with the click of a button. Check status of co-workers right on your PC screen (see who is on the phone, away, on 'do not disturb', etc.). Click to speed dial. Access all your messages - voice, fax, email - from a single, easy-to-use interface.

Avaya IP Office Office Worker helps employees work faster and smarter. That can translate into greater productivity and efficiency and better customer interactions.

The Avaya IP Office Office Worker is part of the IP Office Preferred or Advanced Edition

Feature details

The Avaya IP Office Office Worker solution provides, using the browser interface:

  • Inbound & Outbound Call handling (Answer, Hold, Transfer, Drop)
  • Receive Caller ID & Name Display (per service provider)
  • Conference Call control (Add, Drop, Record Conference, Mute, Un-mute)
  • Time on call displayed
  • Door opening control
  • Queue Monitoring
  • Phone Preference Setting Do Not Disturb, Voicemail ring back, and Voicemail out calling
  • Personal, System, and External Directory
  • Speed dial and Presence management of users within and across the enterprise
  • Send Instant Messages (IM) to internal users
  • Separate Call History logs ( All, Incoming, Outgoing, Missed, Messages)
  • Voicemail message management

Control calls from your PC

With just a click, you can access dozens of speed dial entries, transfer calls and conference in colleagues. It’s simple, fast, and an extremely efficient way to manage high call volumes.

Efficiently manage all messages

With its built-in unified messaging, Office Worker allows you to handle all your messages from one place on your PC. See voice mail messages alongside emails and faxes and respond to the high priority ones first.

Manage audio conferences

Simplify how you create, access, and manage audio conferences so employees make better use of this productivity enhancing tool.IP Office’s built-in conferencing bridge can provide significant cost savings, too.

Presence and instant messaging

Always know the status of co-workers by seeing indicators of what they’re doing right on your PC screen. Send instant messages to associates to improve response times and speed decision-making.

Business Benefits

Improved productivity

Stay connected, responsive and productive; quickly and easily share ideas, provide direction and deliver on commitments.

Increased responsiveness

Being accessible and responsive to customers and colleagues is always critical; with Office Worker, employees have the tools to quickly reach and be reached.

Low cost deployment

With its web browser based application interface, Office Worker is quickly and easily deployed to users throughout the office; its intuitive interface can be quickly mastered.

IP Office Phone System Downloads

About Telefonix

Telefonix Voice & Data
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New Office Address: Telefonix Voice & Data, Unit 1 Bourne Mill Business Park, Guildford Road, Farnham, Surrey, GU99PS, England map Tel: 01252 333 888, Fax 01276 401120, Company Reg: 04351046, VAT Registration GB 77195978. Telefonix Voice & Data is the trading name of Systems Supported, Reg. Office Telefonix Voice & Data, Unit 1 Bourne Mill Business Park, Guildford Road, Farnham, Surrey, GU99PS, England, a limited liability company incorporated under the laws of England. Refunds Policy | Cookie Policy

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