Telefonix pay the utmost attention to going the extra mile to help you understand technology and to make your technology acquisition a transparent, comfortable one, backed up by as much information as you need and as many demonstrations as you should ever want. That's why we're here - to help you.
Telefonix credentials include Avaya SME Expert, Avaya Partner in Customer Excellence and Microsoft Small Business Specialist. Besides our experience of the IP Office system with over 2500 installs under our belt, Telefonix Voice & Data also has a unique set of IP Office phone system packages unique to the UK.
A telephone headset performs the functions of a telephone handset, but it is worn on your head rather than held in your hand. Handsets are fine for brief conversations but if you are "on the phone" for a long time, or you need your hands for other tasks, a headset is an excellent addition to maximise your productivity.
It is much more convenient and comfortable to use a headset, than to hold a handset or to squeeze it between your cheek and your shoulder to free your hands. It is not very efficient to type with just one hand.
Like a handset, a headset consists of a receiver (speaker) that lets you hear the person at the other end of the conversation, and a transmitter (microphone) that converts your voice into electrical impulses to be transmitted to the other person.
In a headset, these two components are usually supported by a headband over your head) or an earhook (over your ear), or something in your ear like a hearing aid or a stethoscope.
There are other less popular variations, including bands that go around the back of your head. Most modern headsets are comfortable for people who wear eyeglasses.
It's tough to type or write or use a mouse or shuffle papers or flip through catalog pages while you are squeezing a telephone handset between your cheek and your shoulder. Using a speakerphone frees your hands, but usually adds echo to your voice, and gives the person you're talking to the impression that you are not devoting all your attention to the conversation. A headset allows you to work efficiently and comfortably -- you can concentrate on the conversation and on the things in front of you, and forget about the phone.
The best headsets for IP Office are headsets made by Plantronics, a specialist headset company. There are three headsets that we recomend for IP Office, between them they suit any level of required complexity . These are the new Plantronics SAVI 740, the lightest DECT wireless headset on the market, The Encore Pro and the budget model the Supraplus Wired.
A must for heavy phone users, the SAVI 740 is the lightest DECT wireless headset on the market with 3 adjustable styles
The Encore pro DW301 is an IP Office wired headset designed for the best possibble aural performance
The Plantronics Supraplus Wired is a low cost budget model suitable for the Avaya IP Office platform.
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