Telefonix pay the utmost attention to going the extra mile to help you understand technology and to make your technology acquisition a transparent, comfortable one, backed up by as much information as you need and as many demonstrations as you should ever want. That's why we're here - to help you.
Telefonix credentials include Avaya SME Expert, Avaya Partner in Customer Excellence and Microsoft Small Business Specialist. Besides our experience of the IP Office system with over 2500 installs under our belt, Telefonix Voice & Data also has a unique set of IP Office phone system packages unique to the UK.
With support for 16 line appearances, bridged appearances, or feature keys, the IP Office 1616 IP phone (also known as the Avaya 1616-I) is designed for users who monitor their own extensions in addition to other lines. It features a backlit display on a separately adjustable hinge, and like the 1608, it provides a headset jack and an extra 10/100 Ethernet port.
The IP Office 1616 IP Deskphone is designed for the Navigator type user. Receptionists, assistants, and managers are examples of Navigator users - people who answer incoming calls, transfer customers to different departments or extensions, and monitor several line appearances throughout atypical day.
For the Navigator user, the IP Office 1616 IP Deskphone provides the most 1-touch line/feature/speed-dial buttons without the need to scroll through on-screen lists.
The Avaya IP Office 1616 supports a broad portfolio of Avaya wired and wireless headsets through its integrated headset jack.With a 100 number capacity contacts and call log, it works very well with IP Office applications and addons that can enhance productivity and personalisation.
The Avaya IP Office 1616 has a context sensitive user interface along with 3 softkeys and a 4-way navigation cluster, ideal for scrolling through the local contacts list or call logs. The 4 line by 24 character display is backlit and adjustable for easier viewing in all lighting conditions. Additional caller related information is displayed with active appearances for easier call handling.
The series consists of five models, the 16CC, 1603, 1603SW, 1608 and 1616, the latter of which also supports a 32 button expansion module. The Avaya IP Office 1603, 1608 and 1616 possess an easy to read liquid crystal display monitor which displays a broad variety of information including caller-ID, missed calls, voicemail and other vital information. These systems are totally flexible to meet your businesses’ requirements with future development. Over time, they will be easily reprogrammed when new personnel come and others leave or shift to other departments, with new speed-dials and names. The firmware on the devices is upgradable so as future software updates are released, it is easy to have the latest technology and bugfixes. The handsets are versatile and are able to mounted on the wall or be desktop standing as required.
The permanent buttons on the Avaya IP Office 1600 series are unambiguous and easy to make use of whether you need to transfer, conference, or put a phone call on hold, just to name some features. Transferring calls to other telephones on the system or maybe even other telephone numbers is very simple. With headphones compatibility with most headsets on the market, productivity will improve exponentially with the ability to multi task while on a phone call. This can include typing on a PC, taking notes, or anything else you need to do to keep business running is possible with hands free devices to complement your phone systems.
The IP Office 1603 is the entry-level handset of the 1600 range, and supports three line appearances / feature keys.
The IP Office 1603SW is exactly the same as the entry-level 1603 but has an extra 10/100 Ethernet port for a co-located laptop or PC.
The IP Office 1608 is the mid-level handset of the 1600 range, designed for regular users such as managers and executives.
The IP Office 1616 is a full fledged handset brimming with functionality, ideal for directors and receptionists.
The IP Office 16CC is a specialist hands free only handset used with headphones designed specifically for call centre operations.
The 32 button bm32 expansion module for the IP Office 1416 Digital Deskphone can be custom-programmed for a wide range of needs.
Relevant Tags: IP Office 1616 IP phone, IP Office 1616 IP handset, IP Office 16xx IP phones, IP Office 16xx IP handsets, Avaya 1616 phones, Avaya 1616 handsets