Telefonix pay the utmost attention to going the extra mile to help you understand technology and to make your technology acquisition a transparent, comfortable one, backed up by as much information as you need and as many demonstrations as you should ever want. That's why we're here - to help you.
Telefonix credentials include Avaya SME Expert, Avaya Partner in Customer Excellence and Microsoft Small Business Specialist. Besides our experience of the IP Office system with over 2500 installs under our belt, Telefonix Voice & Data also has a unique set of IP Office phone system packages unique to the UK.
The Avaya 1600 Series IP Telephones (also known as Avaya one-X Deskphone Value Edition) is a series of cost-effective IP Telephones that deliver familiar features at an attractive price point for customers with basic communications needs. The series includes a portfolio of phones designed to meet a range of end-user needs including the call centre. Combining the features of traditional telephones and the latest in telephone user experience, 1600 Series IP Telephones provide critical capabilities not often found in competitively priced models.
With the exception of the 16CC which is designed for use with Avaya Aura-specific "Avaya Call Centre" package, the series is compatible with both the Avaya IP Office platform and the Communication Manager platform. It is therefore the logical choice for any company eyeing an eventual upgrade from IP Office to Communications Manager using IP handsets.
As an introduction IP range, the 1600 is good value for money, and the more price sensitive customer has additional functionality to choose from to suit the needs of their business which is not usually found at such a competitive pricepoint.
The 1603 is the entry-level handset of the 1600 range, and supports three line appearances / feature keys. The 1608 is next model up in the range, and supports eight line appearances / feature keys. The top of the range model is the 1616, which supports 16 line appearances / feature keys on the phone itself.
The IP Office 1603 is the entry-level handset of the 1600 range, and supports three line appearances / feature keys.
The IP Office 1603SW is exactly the same as the entry-level 1603 but has an extra 10/100 Ethernet port for a co-located laptop or PC.
The IP Office 1608 is the mid-level handset of the 1600 range, designed for regular users such as managers and executives.
The IP Office 1616 is a full fledged handset brimming with functionality, ideal for directors and receptionists.
The IP Office 16CC is a specialist hands free only handset used with headphones designed specifically for call centre operations.
The 32 button bm32 expansion module for the IP Office 1416 Digital Deskphone can be custom-programmed for user needs.
Relevant Tags: IP Office 1600 IP phone, IP Office 1600 IP handset, IP Office 16xx IP phones, IP Office 14xx IP handsets, Avaya 1600 phones, Avaya 1600 handsets