Customer Service

01252 333888


Telefonix: Personal Service

Telefonix pay the utmost attention to going the extra mile to help you understand technology and to make your technology acquisition a transparent, comfortable one, backed up by as much information as you need and as many demonstrations as you should ever want. That's why we're here - to help you.

Telefonix credentials include Avaya SME Expert, Avaya Partner in Customer Excellence and Microsoft Small Business Specialist. Besides our experience of the IP Office system with over 2500 installs under our belt, Telefonix Voice & Data also has a unique set of IP Office phone system packages unique to the UK.

Next Steps:

Talk To Us We know everything there is to know about IP Office. If you have an unusual requirement, talk to us!

Demo Spend some time with us going over your project in detail, make sure it does exactly what you need.

NEW Phone System Offers

All-inclusive 5-500 User Phone systems from Telefonix, based on the award-winning Avaya IP Office platform.

500 User Phone System Full 500 user IP phone system, benefiting from the economy of scale that IP Office gives
200 User Phone System Full 200 user phone system based on the award-winning IP Office Server Edition
50 User Phone System Full 50 user phone system, for small and medium businesses moving up to ip telephony

20 User Phone System Full 20 user phone system, priced and designed around a single office.

10 User Phone System Full 10 user phone system, priced and designed around a small office.

6 User Phone System Full 6 user phone system, priced and designed around a small office.


Customer Service

At Telefonix Voice & Data, customer service is paramount. We believe in quality before quantity: we're not the sort of place where you get the cheapest price because there's no customer service involved but we ARE the sort of place where we'll sweat buckets to get your system in place over the weekend when it suits you not us, to wake our staff at 3am to solve a mission-critical equipment failure or to jump in a van and drive 100s of miles on a Friday evening to fix the printer that's acting up at your remote office in the back of beyond, middle of nowhere.

Satisfied customers

As well as feedback from customer comment cards, and monitoring service numbers, Telefonix Voice & Data monitors its own in house customer service success with monthly meetings that discuss service level KPIs (key performance indicators) such as "amount of service issues resolved during the same day". Our staff take pride in being part of an organisation which delivers high levels of customer service. Job satisfaction is increased by positive feedback from our customers: it's more rewarding to be thanked for a great day out than having to deal with an unhappy customer!

Customer Service Process





IP Office Phone System Downloads

About Telefonix


Telefonix Voice & Data
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New Office Address: 437 London Road, Camberley, Surrey GU153HZ, England map
Tel: 01252 333 888, Fax 01276 401120, Company Reg: 04351046, VAT Registration GB 77195978.
Telefonix Voice & Data is the trading name of Systems Supported, Reg. Office Parkstone Bay Marina Turks Lane Poole Dorset BH14 8EW, a limited liability company incorporated under the laws of England.

Relevant Tags: Telefonix Customer Service, Telephonix Customer Service, Telephonics Customer Service, Telefonics Customer Service, Telefonix Voice and Data Customer Service