Telefonix pay the utmost attention to going the extra mile to help you understand technology and to make your technology acquisition a transparent, comfortable one, backed up by as much information as you need and as many demonstrations as you should ever want. That's why we're here - to help you.
Telefonix credentials include Avaya SME Expert, Avaya Partner in Customer Excellence and Microsoft Small Business Specialist. Besides our experience of the IP Office system with over 2500 installs under our belt, Telefonix Voice & Data also has a unique set of IP Office phone system packages unique to the UK.
A superb addition to IP Office is Advatel InTouch, a UC Outlook add-on which adds full OCS connectivity (Skype, MSN & Yahoo presence) to the IP Office platform. It requires no seperate server purchase and is a great One-X portal substitute.
The Advatel InTouch OCS client is a pane in Microsoft Outlook which gives users presence information from Skype, IP Office, MSN and Yahoo. What this means in practice is that it makes life a lot easier for staff because instead of having to keep all sorts of software open such as the Skype client, MSN, IP Office OneX, and endlessly switching between them, users can now control and schedule everything whilst only having to keep Outlook open. As anyone who has faced the onslaught of multiple windows competing for attention will know, this is a truly welcome thing.
Relevant Tags: Advatel, Advatel InTouch, IP Office OCS, OCS, IP Office Presence