Advatel InTouch

Office Phone System

Telefonix: Personal Service

Telefonix pay the utmost attention to going the extra mile to help you understand technology and to make your technology acquisition a transparent, comfortable one, backed up by as much information as you need and as many demonstrations as you should ever want. That's why we're here - to help you.

Telefonix credentials include Avaya SME Expert, Avaya Partner in Customer Excellence and Microsoft Small Business Specialist. Besides our experience of the IP Office system with over 2500 installs under our belt, Telefonix Voice & Data also has a unique set of IP Office phone system packages unique to the UK.


Advatel InTouch

A superb addition to IP Office is Advatel InTouch, a UC Outlook add-on which adds full OCS connectivity (Skype, MSN & Yahoo presence) to the IP Office platform

A superb addition to IP Office is Advatel InTouch, a UC Outlook add-on which adds full OCS connectivity (Skype, MSN & Yahoo presence) to the IP Office platform. It requires no seperate server purchase and is a great One-X portal substitute.

The Advatel InTouch OCS client is a pane in Microsoft Outlook which gives users presence information from Skype, IP Office, MSN and Yahoo. What this means in practice is that it makes life a lot easier for staff because instead of having to keep all sorts of software open such as the Skype client, MSN, IP Office OneX, and endlessly switching between them, users can now control and schedule everything whilst only having to keep Outlook open. As anyone who has faced the onslaught of multiple windows competing for attention will know, this is a truly welcome thing.

InTouch Features

  • The Advatel InTouch IP Office OCS client is designed specifically for SMB needs: one interface access to and presence information from all your contacts spanning Skype, MSN, Yahoo and your own colleagues using IP Office
  • Features include federated two way presence, click to dial, click to IM, click to Email, click to SMS, Click to Pounce (immediate notification when a user has become available) and view the users calendar status i.e. whether they are in a meeting or out of office.
  • Real-time telephony status of your contacts is dispayed such as Idle, Busy, Do Not Disturb and Call Forward, whilst your contacts can easily see if you are available before they even make contact with you.
  • Outlook Calendar mining which will display whether a contact is either 'in a meeting' or 'Out of office'. Hover over the contact and it will also display what time they will finish their meeting or when they will be back in the office along with their telephone and IM presence.
  • Pounce: allows users to right click on a contact they want to communicate with at the next available opportunity. When the contact next comes on line, you receive a 'now available' notification in the form of a call screen pop.
  • Missed Calls - View the list of missed calls while you were away
  • Assign prime and normal contacts - contacts you most frequently communicate can be assigned as your prime which appear at the top of the InTouch pane.
  • Outlook toolbar - when an email is highlighted, the inbuilt Outlook toolbar will display the users current telephony, Skype, MSN and Yahoo presence and all communications methods available to make contact with the person ie click to call, click to im, click to email and click to SMS

IP Office Phone System Downloads

About Telefonix


Telefonix Voice & Data
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New Office Address: Telefonix Voice & Data, Unit 1 Bourne Mill Business Park, Guildford Road, Farnham, Surrey, GU99PS, England map Tel: 01252 333 888, Fax 01276 401120, Company Reg: 04351046, VAT Registration GB 77195978. Telefonix Voice & Data is the trading name of Systems Supported, Reg. Office Telefonix Voice & Data, Unit 1 Bourne Mill Business Park, Guildford Road, Farnham, Surrey, GU99PS, England, a limited liability company incorporated under the laws of England. Refunds Policy | Cookie Policy

Relevant Tags: Advatel, Advatel InTouch, IP Office OCS, OCS, IP Office Presence