Office Phone System

Telefonix: Personal Service

Telefonix pay the utmost attention to going the extra mile to help you understand technology and to make your technology acquisition a transparent, comfortable one, backed up by as much information as you need and as many demonstrations as you should ever want. That's why we're here - to help you.

Telefonix credentials include Avaya SME Expert, Avaya Partner in Customer Excellence and Microsoft Small Business Specialist. Besides our experience of the IP Office system with over 2500 installs under our belt, Telefonix Voice & Data also has a unique set of IP Office phone system packages unique to the UK.

Next Steps:

Talk To Us We know everything there is to know about IP Office. If you have an unusual requirement, talk to us!

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Plain ISDN, a type of Integrated Service Digital Network system is the first step up from an analog line, but has since been superceded by ISDN30. We offer a comprehensive set of ISDN-based phone systems. The choice between using the plain old telephone service (POTS) and ISDN does not just come down to economics. By using ISDN you will be able to introduce new features into your company's telephone system and make use of additional applications, which will enable your business to grow and take up any innovative opportunities offered by your customers and suppliers. Your company will take a further step from the analogue to the digital age.

  • connect to the Internet for sending email and browsing the Web
  • use dataconferencing and videoconferencing over the Internet or point-to-point
  • transfer files over the Internet or point-to-point
  • potentially, use the Internet for your standard telephone calls (voice over IP or IP telephony)
  • connect to your network from outside the office (remote access service or RAS)
  • synchronise your telephone and computer systems (computer telephony integration or CTI)
  • introduce advanced features such as Direct Dialing In (DDI), Multiple Subscriber Numbering (MSN) and Interactive Voice Response (IVR)

A digital ISDN channel has the same voice telephony usability as an analogue POTS line, but can carry data more quickly and with fewer errors. Data calls are therefore shorter, and the usability of applications is improved. For example, a shared network connection to the Internet will be far more useable with ISDN, as additional channels can be combined giving access to more bandwidth. Each ISDN channel carries similar charges for rental and calls as a POTS business line, although charges for ISDN channels may include built-in call allowances and discounts for long term commitment, making the relative costs of ISDN seem more. The equipment required on the company's premises to operate an ISDN service, such as the PBX, tends to be slightly more expensive for ISDN than for an analogue system but with more functionality.

A POTS line can be converted to a Basic Rate ISDN (BRI) line with two channels, or a new wire can be installed by Telefonix Voice & Data. To use a stand-alone computer for ISDN you need an internal ISDN card or an external terminal adapter. For a local area network (LAN), you need a router and/or an ISDN PBX or similar device. For computer telephony applications, an ISDN PBX with a computer interface is essential. As many ISDN applications have been designed for BRI, a Primary Rate ISDN (PRI) service may need a multiplexer device at the PBX in order to convert some of the channel interfaces to BRI.

Why Use Telefonix Voice & Data?

  • Pay 15% less on line rental
  • Still based on the BT network
  • Receive One Bill for calls and line rental
  • Cut call costs by around 30%
  • We manage BT for you
  • Provided by people who care
  • Fully trained telecoms professionals
  • Industry beating pricing

Which Connectivity Is Right For Your Business?

Connectivity options from Telefonix Voice & Data to suit your business

  • Pay 15% less on line rental than BT
  • Cut call costs by around 30%
  • We'll manage BT for you

Small Business

ISDN2 - the first step up from an analog line

ISDN30 - one of the most economical and efficient communication systems, used in small and medium business

ADSL - an always-on Internet connectivity service, up to 40 times faster than a 56k Modem

Medium Business

ADSL - an always-on Internet connectivity service, up to 40 times faster than a 56k Modem

ADSL2+ - business quality ADSL package which is uncontended with consumer traffic

SDSL - the modern cost-effective way for companies to stay connected

Enterprise Business

SDSL - the modern cost-effective way for companies to stay connected

MPLS - highly resilient private network to run bandwidth-hungry applications

Leased Lines - high quality connectivity for multiple locations

IP Office Phone System Downloads

About Telefonix

Telefonix Voice & Data
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New Office Address: Telefonix Voice & Data, Unit 1 Bourne Mill Business Park, Guildford Road, Farnham, Surrey, GU99PS, England map Tel: 01252 333 888, Fax 01276 401120, Company Reg: 04351046, VAT Registration GB 77195978. Telefonix Voice & Data is the trading name of Systems Supported, Reg. Office Telefonix Voice & Data, Unit 1 Bourne Mill Business Park, Guildford Road, Farnham, Surrey, GU99PS, England, a limited liability company incorporated under the laws of England. Refunds Policy | Cookie Policy

Relevant Tags: ISDN, ISDN connectivity, Integrated Services Digital Network, Telefonix ISDN, Telefonix Integrated Services Digital Network, Business ISDN